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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Neely jr

October 11, 2024

5  out of  5
rating by Kevin Neely jr
"Very nice and generous. Saved me money while upgrading policy at the same time.. can’t beat it.. thanks Austin"
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JP Mergenhagen

October 9, 2024

5  out of  5
rating by JP Mergenhagen
"Dennis did an amazing job getting us a superb insurance quote and saving us a ton of money. We really appreciate your business!! Thanks so much!!!"
We responded:
"Thank you for the support! We appreciate you giving us the opportunity to earn your business! Looking forward to seeing you soon. -Austin Czaja State Farm "
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Susan Dingman

October 8, 2024

5  out of  5
rating by Susan Dingman
"I spoke to Jack at State Farm to get quotes for insurance. He was fantastic!!! He was extremely helpful in answering all my questions and he helped guide me throughout the whole process. If you need insurance, call Jack Okonczak as he’ll take great care of you!!!"
We responded:
"Thank you for the support Susan! Jack is great at making the switch easy and painless, all while saving you money! We look forward to seeing you in the office! -Austin Czaja State Farm "
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Mahmuda Nayen

September 30, 2024

5  out of  5
rating by Mahmuda Nayen
"Jack was a knowledgeable and friendly agent. He made the insurance process so much easier. 5 stars!"
We responded:
"Thank you so much for the support Mahmuda! We try to make insurance easy and if possible fun! -Austin Czaja State Farm "
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Paul

September 30, 2024

5  out of  5
rating by Paul
"I needed to shop home and auto insurance, which was long overdue. I worked with Jack (and Austin), who were professional, patient, and thorough in finding every discount applicable to my situation. I saved $838 with the same coverages as the last company I had been with for 12 years."
We responded:
"Thank you for the support Paul! When were just happy we had the opportunity to earn your business! -Austin Czaja State Farm "
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Mansur Nafis

September 27, 2024

5  out of  5
rating by Mansur Nafis
"Jack was a great guy and made the process of getting insurance very easy and simple. The whole process compared to other agents was very fast so thank you Jack."
We responded:
"Thank you so much for the positive review! We make switching easy and efficient! We look forward to seeing you in the office soon. -Austin Czaja State Farm "
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Raymond Huang

September 20, 2024

5  out of  5
rating by Raymond Huang
"Dennis was very helpful, patient, and prompt, he saved us a lot of money and made everything simple and clear. He’s also a super cool dude! It’s sweet to feel like we have our own agent, which was something we didn’t experience at Geico. Thanks again Dennis!"
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Chris Diem

September 19, 2024

5  out of  5
rating by Chris Diem
"Called State Farm to get a quote and spoke with Jack! He ended up getting me a great price for auto insurance! It was great working with him!"
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Kole Gilchrist

September 18, 2024

5  out of  5
rating by Kole Gilchrist
"This state farm agency did a great job onboarding myself & assisting through the process of switching my auto & renters insurance. Their agent Drew was particularly helpful and a big reason i chose state farm over another competitor i was shopping with."
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Richard Kuhar

September 16, 2024

5  out of  5
rating by Richard Kuhar
"Couldn’t have had a better experience with my agent Jack. Got me lower rates than anywhere else by almost $50."
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mark l seifert

September 12, 2024

5  out of  5
rating by mark l seifert
"Austin and his staff, especially Jack, were genuinely interested & determined to assist me in obtaining the best auto coverage at the lowest monthly rate with a lower deductible compared to all the other insurance companies. Plus the customer service they give is second to none! They take the time to listen and address concerns and questions while treating you like a member of the family at a family reunion - showing a personal care in listening to you. I will be having them as my insurance agent who all my insurances will be purchased through. There is no need to go anywhere else. Thank you Austin, Jack and all the staff at the Austin Czaja State Farm Insurance Agency for your professional, knowledgeable and personalized service!"
We responded:
"Thank you so much for the support Mark! At Austin Czaja State Farm we treat our customers like family because we truly care! We look forward to seeing you in the office again soon. -Austin Czaja State Farm "
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Ben Konkle

September 11, 2024

5  out of  5
rating by Ben Konkle
"Jack Okonczak was able to help me with a policy change over a holiday weekend quickly and efficiently."
We responded:
"We appreciate the support Ben! Looking forward to seeing you on the course again soon. -Austin Czaja State Farm "
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Rachel Scott

September 9, 2024

5  out of  5
rating by Rachel Scott
"My experience was so much better than I expected. I am someone that does not like change. However, after receiving unacceptable increases on our renewal auto insurance policy, we had to shop. Your agent made the transition painless. Thank you for all your assistance Dennis."
We responded:
"We are so happy to help Rachel! Providing service with a smile and a painless transition is how we separate ourselves from the competition! We look forward to seeing you in the office soon. -Austin Czaja State Farm "
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MARK REINECKE

September 9, 2024

5  out of  5
rating by MARK REINECKE
"Very helpful and quick with responses and answers"
We responded:
"Thank you for the positive review Mark! Like a good neighbor, State Farm is there! -Austin Czaja State Farm "
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Kathy Tesch

September 6, 2024

5  out of  5
rating by Kathy Tesch
"Love this agency! Been with them a couple years, unfortunately had a minor accident and have purchased a new vehicle during that time but have never had anything but a good experience with anyone in their office! Bravo!"
We responded:
"We appreciate the positive feedback, Kathy! We are here to help when life doesn't go right! -Austin Czaja State Farm "
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Patricia Quigley

September 6, 2024

5  out of  5
rating by Patricia Quigley
"Dennis helped me to get a much better deal on my home, car and umbrella insurance. He was tenacious in his communication."
We responded:
"Thank you so much for the positive review Patricia! We appreciate the positive support and love that we were able to help you bundle and save! -Austin Czaja State Farm "
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Stevene Marquez

September 5, 2024

5  out of  5
rating by Stevene Marquez
"Dennis and Austin are very helpful, knowledgeable and friendly. Explain everything about my insurance coverage and they are very patient. Help me lower my monthly bill. Highly recommended and more power. Thank you guys."
We responded:
"Thank you for the positive review! We try to personalize your plan to fit your needs! We look forward to seeing you in the office soon. -Austin Czaja State Farm "
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Jaspal Singh

August 17, 2024

5  out of  5
rating by Jaspal Singh
"Excellent service"
We responded:
"Thank you for the positive review Jaspal! We look forward to seeing you in the office soon! -Austin Czaja State Farm "
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Angelo Abramo

August 9, 2024

5  out of  5
rating by Angelo Abramo
"Austin and his team were awesome to deal with. I have never had an insurance agent/company go into such detail and personalize my coverage for me and my family. Rates were great as an added bonus. 100% recommend giving them a call for a quote. It can't hurt."
We responded:
"Thank you for the support Angelo! We try to separate us from the competition by explaining what your policy actually does for you! Looking forward to seeing you in the office soon. -Austin Czaja State Farm "
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Muamer Huzejrovic

July 23, 2024

5  out of  5
rating by Muamer Huzejrovic
"Dennis went above and beyond to meet all my requirements!! Got me the best deal in NYS saved me over $600+ plus on my auto and home insurance!! Would recommend him 100%"
We responded:
"Thank you so much for the review! We love being able to save you money while providing the best service in the industry! We look forward to seeing you soon! - Austin Czaja State Farm "
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Marc Streebel

July 23, 2024

5  out of  5
rating by Marc Streebel
"Austin's team was able to save me money while getting more coverage. They really care about the people they work with."
We responded:
"Thank you for the fine words Marc! We look forward to more laughs in the office soon! :) - Austin Czaja State Farm "
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Lauren Wendling

July 17, 2024

5  out of  5
rating by Lauren Wendling
"Dennis is fantastic. Super helpful and easy to communicate with."
We responded:
"Thank you so much for the support Lauren! We make good service our top priority and look forward to seeing you in the office soon! -Austin Czaja State Farm "
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Benjamin S

July 5, 2024

5  out of  5
rating by Benjamin S
"Amazing and friendly service. Dennis hooked me up with a great policy. Everyone in the office is friendly and the experience was great. Can't recommend them enough!"
We responded:
"Thank you so much for the support Benjamin! We look forward to seeing you in the office soon! -Austin Czaja State Farm "
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Shirley Birl

July 3, 2024

5  out of  5
rating by Shirley Birl
"I spoke to Dave there at the Austin Czaja office. I had recently set-up my personal checking account so that my monthly premium payment would automatically hit my State Farm Account on the correct date each month. I was very concerned that the initial transaction would somehow go awry and possibly cause a late fee to generate or a debit from the wrong account(since I have two checking accounts at my same bank). Dave took the time to monitor my insurance account activity so that if either happened, he could alert me soon enough so that I could correct the error and not incur any extra fees. The day of the transaction, David called and advised me that all had gone well with the transactions. This was a big weight off my shoulders and it helped avoid a possible late payment on my credit report! Thank you David on taking the time and extra step to help!"
We responded:
"Thank you for the support Shirley! Here at Austin Czaja State Farm we make sure we go above and beyond the industry standards to ensure your needs are taken care of! We appreciate the support! - Austin Czaja State Farm "
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S M

June 21, 2024

5  out of  5
rating by S M
"David is efficient and communicates well!"
We responded:
"Thank you so much for the review and support! We look forward to seeing you in the office soon! "