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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carolyn Elkins

August 28, 2025

5  out of  5
rating by Carolyn Elkins
"Jack was very helpful and sweet. He done a great job for my car insurance. Thank you Jack."
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Karthik Ramachandran

August 21, 2025

5  out of  5
rating by Karthik Ramachandran
"Dennis was fantastic in setting up my Auto and Renters insurance. Thank you State farm"
We responded:
"Thank you for the support Karthik! Looking forward to seeing you in the office soon! -Austin Czaja State Farm "
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Joyce Draper

August 19, 2025

5  out of  5
rating by Joyce Draper
"I had a lapse on my insurance, and the prices I was given by other insurance companies was outrageous. I spoke with Austin Czaja , Jack and he was so patient with me. I'm elderly and mostly computer illiterate! And I got the cheapest and best insurance rate from him. I am so thankful for how friendly and knowledgeable he was. Thank you!"
We responded:
"Thank you for the support Joyce! I will pass the kind words to Jack! -Austin Czaja State Farm "
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Addison

August 15, 2025

5  out of  5
rating by Addison
"I had a great experience working with, Austin, while purchasing my new car. He went above and beyond coordinating with my car dealership, which made the whole process so much smoother. Austin was extremely thorough in explaining everything to me and clearly laid out all my options so I could make the best decision. His professionalism, responsiveness, and attention to detail made a potentially stressful process feel easy. I’m very grateful for his help and highly recommend him!"
We responded:
"Thank you for the support Addison! We are here to make sure life goes right! If I can help at all in the process that is what I am here to do! -Austin Czaja State Farm "
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Renee Sciara

August 8, 2025

5  out of  5
rating by Renee Sciara
"Excellent experience! Jack was super helpful and made transferring from my old insurance company a breeze. Highly recommend!"
We responded:
"Thank you for the support Renee! Jack is a huge part of this team and we are here for you! -Austin Czaja State Farm "
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tesha smith

August 7, 2025

5  out of  5
rating by tesha smith
"Jack was very helpful and had me new insurance for my home n both cars best choice ever after having trouble finding car insurance for a while 10/10"
We responded:
"Thank you for the support! We will continue to give you the best service in the industry and are here to help you! -Austin Czaja State Farm "
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latasha simpson

August 7, 2025

5  out of  5
rating by latasha simpson
"Jack was amazing 🤩 great customer service. Got me a great quote and was patient with me getting the necessary information to him. Thank you 😊 for getting me insured."
We responded:
"Thank you Latasha! We are here for you! -Austin Czaja State Farm "
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Saif Alhateeby

August 5, 2025

5  out of  5
rating by Saif Alhateeby
"Professional"
We responded:
"Thank you for the support Saif! Looking forward to meeting you! -Austin Czaja State Farm "
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Mike Cassidy

August 1, 2025

5  out of  5
rating by Mike Cassidy
"I contacted this office to inquire about an insurance policy, and Jack couldn't be more helpful. He's extremely knowledgeable and a pleasure to work with. Within about 15 minutes, everything was set up and ready to go. I highly recommend this place. Thanks, Jack!"
We responded:
"Thank you so much for the support Mike! Our goal is to make the switch and painless and easy as possible and giving our professional advise about how your policy protects you! Looking forward to seeing you soon! -Austin Czaja State Farm "
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alex

July 31, 2025

5  out of  5
rating by alex
"Jack was a huge help getting my rhd import car insured when nobody else would do it. He looked for every possible way to lower my rate and was overall just a nice guy, great communication too."
We responded:
"Thank you for the support Alex! We will continue to provide you a different insurance experience and help you with your goals along the way! -Austin Czaja State Farm "
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John Sappington

July 31, 2025

5  out of  5
rating by John Sappington
"Jack was a wonderful help when I was looking to insure my fiance's engagement ring. He was even better when helped me switch over to them after Progressive pulled some shady moves on me. 10/10!"
We responded:
"Thank you for the support John! We try to stand out and be different than 1-800 get in line insurance company! I can also tell you from firsthand experience our Personal Articles Policy is the best in the business! -Austin Czaja State Farm "
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J. K. Langkans

July 28, 2025

5  out of  5
rating by J. K. Langkans
"Dennis and his team are fantastic, very expert regarding the insurance industry, fast but thorough on policy development and very human: I don’t feel like a number to them. Especially liked that he explained all the insurance options for my car as well as their other products without being pushy. Job well done!"
We responded:
"Thank you so much for the support! Dennis is a HUGE part of this team and his dedication is shown with each interaction. We appreciate the support and hope we can see you in the office soon! -Austin Czaja State Farm"
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Sydney Hodges

July 22, 2025

5  out of  5
rating by Sydney Hodges
"jack was great!! super helpful!!"
We responded:
"Thank you for the support Sydney! I will send the kind words to Jack! Looking forward to seeing you in the office soon. -Austin Czaja State Farm "
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Dina Rivera

July 16, 2025

5  out of  5
rating by Dina Rivera
"Buying insurance has never been so easy. Customer service was a priority and I felt comfortable and enjoyed learning and becoming insured."
We responded:
"Thank you for the support Dina! We try to educate and empower our customers to make informed decisions about products that protect them! It was a pleasure having you in the office and we look forward to more conversations in the future! -Austin Czaja State Farm "
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Tom Myers

July 11, 2025

5  out of  5
rating by Tom Myers
"I requested a quote on line. Jack from Austin Czaja agency was the only person asking “when would be a good time to talk.” 1/2 a dozen others just thought now was the time. Jack was professional and polite and was the person who won my business."
We responded:
"Thomas! I am so happy you had a positive experience with Jack! Customer Service is a dying art and we try to make sure we offer a different experience than 1-800 get in line! -Austin Czaja State Farm "
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Sarkar Quddus

July 9, 2025

5  out of  5
rating by Sarkar Quddus
"Amazing experience from start to finish on getting a quote and insurance. Very informative and knowledgeable for you to make the best decisions."
We responded:
"Thank you for the support Sarkar! We look forward to seeing you in the office again soon! -Austin Czaja State Farm "
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Nicholas Todd

July 1, 2025

5  out of  5
rating by Nicholas Todd
"Dennis was very helpful. He answered all my questions completely. He was very pleasant and made the experience very easy."
We responded:
"Thank you for the support, Nicholas! Dennis is a pro, and we want to ensure a smooth transition with clear communication and excellent service! -Austin Czaja State Farm "
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Chandler Benson

June 29, 2025

5  out of  5
rating by Chandler Benson
"Jack was a huge help in getting me setup with home and auto insurance as well as saving me a ton on my auto! He was very patient and helpful on the phone. I hope to keep working with him in the future for my insurance needs."
We responded:
"Thank you for the support Chandler! Jack is a huge help when making the jump and we are here to support you every step of the way! Looking forward to seeing you in the office soon and hope you are enjoying summer! -Austin Czaja State Farm "
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Sue Thompson

June 27, 2025

5  out of  5
rating by Sue Thompson
"Jack Okonczak was incredibly helpful and efficient in helping bundle our auto and home insurance policies."
We responded:
"Thank you for the support Sue! We are here, locally for you! We try to make insurance easy! We are here to help you with all your insurance needs and look forward to seeing you soon! -Austin Czaja State Farm "
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Belal Ahmed

June 26, 2025

5  out of  5
rating by Belal Ahmed
"Jack was really nice guys he did nice job for me if he goes little low price I’m gone be more happy still good Thanks"
We responded:
"Thank you for the support Belal! We appreciate it! -Austin Czaja State Farm "
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Neha K

June 24, 2025

1  out of  5
rating by Neha K
"Edit: I wanted to provide an update, as I am no longer working with this agent. Toward the end of our time with this office, I noticed a decline in the level of service. Each time I called, the same individual answered the phone and consistently showed little interest in assisting us. After repeated experiences like this, I ultimately decided to switch to a different agent."
We responded:
"Thank you for the review Turjaun! We appreciate the support and will continue to be your resource for all things home and auto related! Looking forward to seeing you soon. -Austin Czaja State Farm "
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bobby thompson

June 24, 2025

5  out of  5
rating by bobby thompson
"Jack made the whole process super simple , I was struggling to find coverage but jack got it done !!!"
We responded:
"Thank you for the support Bobby! Jack is a huge part of this team and dedicated to making sure changing insurance is a smooth and easy process! Looking forward to seeing you in the office soon! -Austin Czaja State Farm "
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Stacey Perez

June 20, 2025

5  out of  5
rating by Stacey Perez
"This is the second time Jack has helped my husband and I with our insurance transfers and questions. He is very patient and helpful with everything. I highly recommend asking for Jack specifically if you want anything fixed or have any questions about your insurance."
We responded:
"Thank you for the support Stacey! Jack is a huge asset to this team and is dedicated to his service! We look forward to seeing you in the office soon! -Austin Czaja State Farm "
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Torlin Reed

June 18, 2025

5  out of  5
rating by Torlin Reed
"Mr. David did an awesome job taking care of me. As soon as I mention my name, he had all my information right on hand and he expedited what I need very quickly while I was on the phone. Keep up the good work, Mr. David."
We responded:
"Thank you for the support Torlin! David is a huge part of this team and making sure policy holders and informed and protected! We appreciate you! -Austin Czaja State Farm "
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Leslie Wenger

June 10, 2025

5  out of  5
rating by Leslie Wenger
"I just met Dennis over the phone. He was so helpful in trying to ensure my houses and my cars anytime I can give him the business that doesn’t sound good. He’s a pleasure to deal with and I hope to have many many years doing business with him, it’s very hard to find somebody he’s interested in giving you the best policies for yourself Leslie Wenger thank you."
We responded:
"Thank you for the support Leslie! Thank was such a kind review I will make sure Dennis is aware! Notes like this is what keeps us coming back! -Austin Czaja State Farm "